PushCrew has a subscription-based billing model which charges you based on the number of notification subscribers. We have monthly as well as annual plans. You can find all of our pricing plans here
We also have a free plan for upto 2000 subscribers. Once your subscriber count reaches 2000, you won't be able to send notifications to any extra subscriber. The opt-in, though, would still be active on your website and you will keep collecting more subscribers. You can choose any of the paid plans then and start sending notifications again.
Every paid plan too has an upper limit on the number of subscribers that you can send notifications to.
Here’s an example of how our Premium plan of $25/month with 2000 subscribers would work :
A. You can send notifications to a maximum of 2000 subscribers
B. Your monthly payment to PushCrew will be of $25
C. You will get access to all the features available on our Premium plan
D. If more than 2000 subscribers opt-in for your notifications, only the first 2000 subscribers will receive your notifications.
E. You will still be allowed to keep collecting subscribers, but they will only get your notifications once you upgrade
In case your subscriber quota exceeds in the middle of your paying month and you decide to upgrade, you will not be charged the entire amount of the higher plan and will only have to pay pro-rata based on the duration of usage of the old and the new plans. From your next billing cycle, you will be charged the entire amount
If you’re on an annual plan, please note that the subscriber quota that you have signed up for applies for the entire year and does not replenish every month.
Here’s an example of how our Premium Annual plan of $18/month (billed annually) with 2000 subscribers would work :
A. You will be charged $18/month x 12 months upfront
B. You will get all the features available on our Premium plan
C. Your subscriber quota for the entire year will be 2000 subscribers. It will not renew or replenish every month.
How will I receive my invoice?
You will receive your invoice on your registered email on the date your billing cycle is set to renew every month/quarter/year depending on your plan.
Where do I change my Credit Card details?
Should you need to change your Credit Card details, please send an email to firstname.lastname@example.org and we will send across a secure link where you can complete this.
How do I change my billing information?
Please send an email to email@example.com with the details that you’d like to change and we’ll take care of it :)
How do I upgrade/downgrade my pricing plan?
Please send an email to firstname.lastname@example.org/your Account Manager/your Customer Success Manager and we’ll be happy to help.
How do I cancel my PushCrew subscription?
Please shoot an email to email@example.com asking us to cancel and if possible, with the reason to cancel too and we’ll do so immediately. We’ll be extremely sad to see you go though :(